Terms & Conditions

Terms & Conditions / Terms of Service – Royale Dunes

Welcome to www.royaledunes.luxury, the official website of Royale Dunes, a brand owned and operated by ISANI Enterprises Private Limited. By accessing or using our website, you agree to comply with and be legally bound by the terms and conditions set forth below.
Please read these terms carefully before using our services. If you do not agree to these terms, you may not access or use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian.
Use of this website is permitted only by individuals who are legally capable of entering into binding contracts, in accordance with Section 11 of the Indian Contract Act, 1872, which sta

2. Products & Services

Royale Dunes sells edible and perishable food products such as dates, dry fruits, and sweets. We take every measure to ensure product accuracy and quality, but the final experience may vary slightly in terms of appearance or taste due to natural variations.
We reserve the right to:
Change or discontinue any product without notice
Limit the sale of products by region or customer
Cancel orders at our discretion (especially in case of incorrect pricing or suspected fraud)

3. Order Acceptance & Pricing

Your order is confirmed only after successful payment and acknowledgment via email or WhatsApp.
Prices may change at any time without prior notice.
In case of errors (e.g., incorrect pricing, description), we reserve the right to cancel the order and refund the amount paid.

4. Shipping, Delivery & Replacement

Please refer to our Shipping & Delivery Policy for full details.
We do not offer refunds or cancellations once an order is dispatched, due to the perishable nature of our products. However, replacements will be provided in cases of:

Damaged or broken packages
Wrong product delivered
Expired or defective items
Note: Replacement requests must be submitted within 24 hours of delivery with proper photographic or video proof.

5. Intellectual Property

All content available on this website — including but not limited to logos, images, product names, designs, text, audio, video, graphics, and branding elements — is the exclusive intellectual property of Royale Dunes, owned and operated by ISANI Enterprises Private Limited.
This content is protected under applicable laws including, but not limited to, the Indian Copyright Act, 1957, the Trademarks Act, 1999, and international treaties relating to intellectual property.
Any unauthorized use, reproduction, or distribution of the content may result in civil and/or criminal liability under applicable laws, including Sections 51 and 63 of the Copyright Act, 1957, and Sections 102 to 107 of the Trademarks Act, 1999.

Royale Dunes reserves the right to initiate appropriate legal proceedings in case of infringement or unauthorized use.

6. Limitation of Liability

Royale Dunes shall not be held liable for any indirect, incidental, special, or consequential damages, including but not limited to:
Losses arising from the use or misuse of the website,
Delays in order processing or delivery,
Temporary website unavailability,
Content or services of third-party linked websites.
Our maximum liability shall not exceed the total amount paid by the customer for the specific order in dispute.
to the amount paid by the customer for the specific order in question.

7. User Conduct

You agree to use the website only for lawful purposes. You may not use our services to:
Spread harmful content, malware, or viruses
Violate any law or third-party rights
Attempt unauthorized access to the site’s data or backend
Post offensive or misleading reviews or comments
Violation of any of these terms may lead to suspension or permanent termination of your access to the website.

8. External Links & Third Parties

Our website may include links to external websites for your convenience. Royale Dunes is not responsible for the content, privacy, or policies of these third-party sites.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

10. Amendments

We reserve the right to modify or update these Terms of Service at any time. Updates will be posted on this page along with the revised "Effective Date."
Continued use of the site after such changes constitutes your acceptance of the updated terms.

11. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
All disputes, claims, or controversies arising out of or in connection with your use of this website, any transactions conducted on or through the platform, or any breach or alleged breach of these Terms — whether contractual or otherwise — shall be subject to the exclusive jurisdiction of the competent courts at Shahada, Maharashtra, India.
By using this website, you irrevocably consent to the jurisdiction and venue of such courts and waive any objection to proceedings in such courts on the grounds of forum non conveniens or any similar basis.
This clause shall survive the termination or expiration of these Terms and any other contractual relationship between you and ISANI Enterprises Private Limited

12. Contact Information

If you have any questions about these Terms of Service, please reach out to us: